Gaya APA

Etika Customer Service. (2008). Jakarta: [s.n.].

Gaya Chicago

Etika Customer Service. 1; 3. Jakarta: [s.n.], 2008. Text.

Gaya MLA

Etika Customer Service. 1; 3. Jakarta: [s.n.], 2008. Text.

Gaya Turabian

Etika Customer Service. Jakarta: [s.n.], 2008. Print.