Gaya APA

Customer Service:Building Succesful Skills For The Twenty-First Century. (2005). New York: [s.n.].

Gaya Chicago

Customer Service:Building Succesful Skills For The Twenty-First Century. . New York: [s.n.], 2005. Text.

Gaya MLA

Customer Service:Building Succesful Skills For The Twenty-First Century. . New York: [s.n.], 2005. Text.

Gaya Turabian

Customer Service:Building Succesful Skills For The Twenty-First Century. New York: [s.n.], 2005. Print.